Packages

The Packages tab controls Step 4 of the customer lens configurator wizard. Here you define lens thickness and coating combinations that customers can choose from, such as standard, thin, extra-thin, and ultra-thin packages with various coating features.

What Are Lens Packages?

Lens packages combine two critical aspects of lens manufacturing:

1. Lens Index (Thickness) — The refractive index determines how thin the lens will be. Higher index values (1.6, 1.67, 1.74) mean thinner, lighter lenses.
2. Coating Features — The included coatings and treatments, such as anti-scratch, anti-glare, UV protection, or premium multi-layer coatings.

Each package represents a bundled offering shown to customers in Step 4 of the wizard, after they’ve selected their lens type, varifocal options (if applicable), and colour preferences.

Default packages (out of the box):

• Anti Scratch Only 1.5 at £0
• Anti Glare + Anti Scratch 1.5 at £30
• Thin & Light 1.6 at £50
• Extra Thin 1.67 at £80
• Ultra Thin 1.74 at £120

Managing Packages

Adding a New Package

1. Click the Add Option button at the top-right of the Packages section

2. Fill in the required fields:

   • Name (required) — The customer-facing name, e.g., “Extra Thin with Premium Coating”
   • ID (auto-generated) — A unique identifier based on the name. Cannot be changed after creation
   • Description — Explanation of what’s included in this package
   • Lens Index (required) — Dropdown select with 5 options: 1.5 (Standard), 1.56 (Mid-index), 1.6 (Thin), 1.67 (Extra Thin), 1.74 (Ultra Thin)
   • Lab PDF Label — Custom label for this package on the Lab Order PDF. If empty, the option name is used
   • Price (required) — Cost for this package. Use 0 for included packages
   • Recommended — Toggle to mark this as the recommended option (shows a badge to customers)
   • Enabled — Toggle to show/hide this package in the customer wizard

3. Click Add Option to save

Editing an Existing Package

1. Click the pencil icon next to the package you want to edit
2. Update any fields (except ID, which is locked after creation)
3. Click Save Changes

Deleting a Package

1. Click the trash icon next to the package
2. Confirm the deletion when prompted

Deleted packages cannot be recovered. If customers have already placed orders with this package, consider disabling it instead.

Reordering Packages

You can change the order in which packages appear to customers by dragging and dropping using the handle icon (three horizontal lines) on the left of each package.

The order you set here determines the display order in Step 4 of the wizard.

Enabling and Disabling Packages

Use the toggle switch on each package to enable or disable it without deleting it.

Disabled packages will not appear in the customer wizard but remain in your settings for future use. This is useful for seasonal offerings or testing new package configurations.

Package Fields Explained

Each lens package includes the following fields:

Field	Required	Description
Name	Yes	Customer-facing name displayed in the wizard (e.g., “Extra Thin with Premium Coating”)
ID	Yes	Unique identifier, auto-generated from the name. Cannot be changed after creation
Description	No	Explanation of what’s included: lens thickness, coatings, features, benefits
Lens Index	Yes	Dropdown select with 5 options: 1.5 (Standard), 1.56 (Mid-index), 1.6 (Thin), 1.67 (Extra Thin), 1.74 (Ultra Thin)
Lab PDF Label	No	Custom label used on the Lab Order PDF. Defaults to the package name if empty
Price	Yes	Cost for this package. Use 0 for included packages
Recommended	No	Shows a “Recommended” badge on this option in the customer wizard
Enabled	Yes	Controls whether this package appears in the customer wizard

Understanding Lens Index Values

The lens index (or refractive index) determines how thin and light the finished lens will be for a given prescription strength. The Lens Index field is a dropdown select with exactly 5 options:

Available Index Values

• 1.5 (Standard) — Thickest and most affordable. Suitable for low prescriptions (under ±2.00)
• 1.56 (Mid-index) — Slightly thinner than standard, good entry-level upgrade
• 1.6 (Thin) — Approximately 20% thinner than 1.5. Good for most prescriptions
• 1.67 (Extra Thin) — Approximately 30% thinner than 1.5. Recommended for moderate to high prescriptions (±3.00 and above)
• 1.74 (Ultra Thin) — Approximately 40% thinner than 1.5. Best for very high prescriptions (±6.00 and above)

Explain Thickness in Customer Terms

Instead of using technical index values in your descriptions, explain the benefit to customers:

• “Standard thickness — great value for lower prescriptions”
• “Thin lenses — 20% thinner and lighter than standard”
• “Extra thin lenses — noticeably slimmer for a sleeker look”
• “Ultra thin lenses — our thinnest option for high prescriptions”

Pricing Strategy

Basic Pricing Model

You can structure packages in several ways:

1. Index-Based Pricing — Higher index values cost more

   • Standard (1.5) at £0
   • Thin (1.6) at +£30
   • Extra Thin (1.67) at +£60
   • Ultra Thin (1.74) at +£100

2. Coating-Based Pricing — Same index, different coatings

   • Basic Anti-Scratch (1.6) at +£20
   • Anti-Glare & Anti-Scratch (1.6) at +£40
   • Premium Multi-Layer (1.6) at +£60

3. Bundle Pricing — Combine both

   • Standard + Basic Coating (1.5) at £0
   • Thin + Anti-Glare (1.6) at +£50
   • Extra Thin + Premium Coating (1.67) at +£90

Mark Your Best Value Package

Use the Recommended toggle to highlight your best value or most popular package. This helps guide customers who are unsure which option to choose.

Example Package Configurations

Entry-Level Store

Standard Package (1.5 index)

• Price: £0 (included)
• Description: “Standard plastic lenses with scratch-resistant coating. Perfect for everyday wear and lower prescriptions.”

Thin Package (1.6 index)

• Price: +£30
• Recommended: Yes
• Description: “20% thinner and lighter than standard. Includes anti-glare and scratch-resistant coating.”

Extra Thin Package (1.67 index)

• Price: +£60
• Description: “30% thinner for a sleeker look. Premium multi-layer coating with anti-glare, anti-scratch, and water repellent.”

Premium Store

Signature Thin (1.6 index)

• Price: +£40
• Description: “Our standard package with premium coatings included.”

Elite Extra Thin (1.67 index)

• Price: +£70
• Recommended: Yes
• Description: “Noticeably thinner lenses with all premium coatings. Perfect for most prescriptions.”

Platinum Ultra Thin (1.74 index)

• Price: +£120
• Description: “Our thinnest lenses for high prescriptions. Includes all coatings plus blue light filter.”

Budget Store (All Included)

Standard Package (1.5 index)

• Price: £0
• Recommended: Yes
• Description: “Standard thickness with basic coating — included with all frames.”

Thin Upgrade (1.6 index)

• Price: +£25
• Description: “Upgrade to thinner lenses — 20% slimmer for a more refined look.”

Extra Thin Upgrade (1.67 index)

• Price: +£50
• Description: “Premium thin lenses for high prescriptions or those who want the sleekest possible look.”

Best Practices

Write Clear, Benefit-Focused Descriptions

Customers don’t need to know technical specifications. Focus on benefits:

Good:

“Extra thin lenses that are 30% slimmer than standard. Ideal for stronger prescriptions and anyone who wants a sleeker, more attractive look. Includes premium anti-glare coating to reduce reflections.”

Avoid:

“1.67 high-index polycarbonate with multi-layer AR coating and hydrophobic top coat.”

Provide Prescription Guidance

Help customers choose the right package based on their prescription:

“Standard lenses work great for prescriptions up to ±2.00. If your prescription is higher, we recommend our Thin or Extra Thin packages for a slimmer, more comfortable fit.”

Explain Coating Benefits

Instead of listing coating names, explain what they do:

• “Scratch-resistant coating protects your lenses from daily wear”
• “Anti-glare coating reduces reflections for clearer vision and better appearance in photos”
• “Water-repellent coating makes lenses easier to clean”
• “UV protection shields your eyes from harmful rays”

Use the Recommended Badge Strategically

Mark your best-value or most popular package as recommended. This guides customers who are unsure and can increase conversion on mid-tier packages.

Only mark one package as recommended. Multiple recommendations dilute the effect.

How It Appears to Customers

In Step 4 of the wizard, customers see:

• Package name as the main heading
• Description text explaining what’s included
• Lens index value (displayed as “Index: 1.67” in the admin list, but you control how it’s explained in the description)
• Price surcharge (if applicable) displayed clearly
• “Recommended” badge (if enabled) highlighting your suggested option
• Enabled packages only, in the order you’ve set

The order of display matches the sort order you set via drag and drop.

Notes

ID Cannot Be Changed

The ID field is auto-generated when you create a package and cannot be changed afterward. It is used internally to reference the package in configurations and orders.

Lens Index is Required

Every package must have a lens index value. This is used by your lab to manufacture the lenses and appears on Lab Order PDFs.

Consider Prescription-Based Restrictions

If certain packages are not suitable for specific prescriptions or lens types, use the Restrictions feature to automatically hide incompatible options. For example, you might restrict ultra-thin packages from showing when customers select basic single vision options.